Thank goodness for event rental companies! Without them, the budget for most events would be wasted on the purchase of subtleties like table stanchions and easels. It simply isn't smart for companies to own their own stock of rarely-used event supplies, and this is why renting is such a good option.
The key to a positive rental experience is maintaining timely and accurate communications with your supplier. Most of them are willing to go the extra mile for you, but you still need to provide them with enough information to "help them help you". This is where the event rental agreement plays such an important role. It outlines the supplier's interpretation of your needs along with their own terms and conditions.
Much like a banquet event order, your event rental agreement contains all of the essential details regarding your rental items. It should be reviewed thoroughly and checked for errors. If the times, dates or terms change along the way then make sure you get a revised copy for your records.
Keep in mind that rental companies serve multiple groups, so never assume that leaving a voicemail or email is enough to confirm your plans. This is basic stuff, but a simple oversight on either side could cause a major problem on event day.