The Bottom Line
Letitia Baldrige's New Complete Guide to Executive Manners really does serve as an excellent "how to" guide that all event planners should keep on their shelves. Written for an executive's perspective, the guide covers business etiquette that is applicable to a significant number of business meetings and events.
Pros
- Comprehenisve business etiquette boook.
- Excellent template suggestions for event invitations.
- Excellent template suggestions for event seating etiquette.
- Excellent overview of business meeting basics.
- Excellent gift from event planners to internal clients.
Cons
- It stresses a level of etiquette that may not be mandatory in today's business world.
Description
- Answers to the most common business entertainment questions.
- Answers to the most common business invitation and protocol questions.
- Answers to the most common business questions related to seating of guests.
Guide Review - 'Guide to Executive Manners' Answers Many Business Etiquette Questions
At a minimum, event and meeting planners are expected to master the art of business and social etiquette in order to execute successful events. Whether it's to position themselves as understanding how to conduct themselves in business situations or to help clients to effectively interact with their guests, good etiquette and manners are a must.
Of course, few have an opportunity to formally train and study the formalities of etiquette.
Letitia Baldrige is perhaps one of the foremost experts on this subject, as she has worked internationally in diplomacy and served as Jacqueline Kennedy's chief of staff in the White House. She produces management training seminars on business behavior, and authors several books on the subject.
Letitia Baldrige's New Complete Guide to Executive Manners is a book that should be on every meeting and event planner's shelf. It includes the kinds of information that will be referenced over and over again, and remain on personal bookshelves for countless years.
Although the book is focused on the executive, Baldrige answers many of the basic and advanced elements of etiquette that event and meeting planners are expected to master. Examples include:
- Knowing how to say thank you.
- Greeting in the business world.
- Overview of table manners.
- The art of conversation.
- Etiquette of using electronic devices.
- Writing business letters.
- Importance of stationery.
- Dressing (and grooming) for occasions.
- Appropriate and inappropriate business gifts.
- Delivering toasts at events.
- How to address individuals and their titles.
- How to organize and run meetings.
- Overview of business entertainment.
- How to create invitations.
- Overview of company events and parties.


